1. Introduction

These Terms and Conditions govern your use of the UK Visa Email Advice Service provided by Shams Sherzad, a qualified Immigration Adviser registered with Immigration Advice Authority (IAA: 202200117. By purchasing and using the Service, you agree to be bound by these Terms.

2. Nature of Service

The Service provides general legal information and advice regarding UK visa and immigration matters, delivered via email based on the information you provide.

The Service does not constitute full legal representation or application submission services.

All advice is given in good faith, based on the details supplied by you at the time of purchase.

3. Eligibility

You must be at least 18 years old to purchase this Service. By ordering, you confirm that all information you provide is accurate, complete, and truthful.

4. Scope & Limitations

The advice will address one visa category or immigration question per purchase.

The Service does not guarantee visa approval or any particular outcome.

The advice is intended for informational purposes only and may not reflect changes in law after delivery.

5. Delivery Timeframe

Written advice will be delivered via email within 24 hours after receiving all required information and payment. Delivery times may vary due to workload, public holidays, or unforeseen circumstances. You will be notified if delays occur.

6. Fees & Payment

All fees are stated in GBP and payable in full at the time of ordering.

Payments are processed securely via card and PayPal.

Fees are non‑refundable once the advice has been delivered, except where required by law.

7. Client Responsibilities

Provide accurate, complete details regarding your circumstances.

Notify us promptly if your circumstances change after submitting your request.

8. Confidentiality & Data Protection

Your personal data will be handled in accordance with our [Privacy Policy link].

Information provided will remain confidential, except where disclosure is required by law.

We will not request sensitive documents (such as passports or bank statements) unless essential for the advice requested.

9. Liability Disclaimer

While the Service is provided by a qualified legal professional, no liability is accepted for losses arising from the use of the advice except where caused by professional negligence.

We are not responsible for decisions made by the UK Home Office or other authorities.

10. Intellectual Property

All written advice, templates, and materials provided remain the intellectual property of Shams Sherzad and may not be reproduced, shared, or resold without written permission.

11. Amendments to Terms

We reserve the right to amend these Terms at any time. Updated Terms will be posted on this website and apply to all future purchases.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.